Reservations
Receive requests, check availability and support confirmations.
AI EMPLOYEES™
A digital team that workswithin the operation.
Specialised AI colleagues take on concrete restaurant missions: answering calls, supporting reservations, responding to requests and carrying out repetitive tasks within the rules defined by the team.
AI executes. The team supervises. Important decisions remain human.
AI Colleague™Reservations assistant
Active missionManage reservation requests
ChannelVoice
SupervisionHuman
In progress
Request received
Table for 4 people · Saturday · 20:30
Checking
Restaurant availability and rules
Next action
Prepare response for review
Activity recorded
REAL MISSIONS
They are not chatbots. They have a defined role.
Each AI Colleague works with a mission, rules, knowledge and boundaries configured by the restaurant.
Telephone
Answer calls when the team is busy or unavailable.
Requests
Support interactions related to requests and operational information.
Communication
Respond on configured channels without losing the customer context.
Frequently asked questions
Use approved knowledge to answer recurring queries.
Follow-up
Carry out follow-ups defined by the restaurant when appropriate.
HOW THEY WORK
A defined mission. A controlled sequence.
The colleague receives a request, checks context and rules, prepares or carries out the permitted action and hands over to a person when necessary.
1Receive request
2Check context
3Apply rules
4Carry out action
5Escalate when necessary
6Record activity
ACTIVE MISSION
Reservations assistant
Handle a reservation request
Request received
Context checked
Rules verified
Response prepared
Within the defined mission
PEOPLE + AI
Technology assists. People decide.
AI Colleagues work under human supervision and within the boundaries defined by the restaurant.
Human control
The team can activate, suspend or stop a mission.
Defined boundaries
Each colleague acts only within the authorised scope.
Human handover
Sensitive or unusual situations are passed to a person.
Viewable activity
Interactions and actions remain available for supervision.
MORE OPERATIONAL CAPACITY
More time for hospitality.
The team spends less attention on repetitive tasks and stays focused on customers in the restaurant.
More availability
Digital missions continue even when the team is busy.
More consistency
Responses follow the rules and knowledge defined by the restaurant.
More continuity
Context follows every interaction within Restaurant OS™.
Without losing control
The team remains responsible for decisions and boundaries.
AI EMPLOYEES™
Give your team more capacity.Without losing control.
See how AI Colleagues can support concrete missions in your restaurant, within the operation and under human supervision.
Built for restaurants. Supervised by people.